In today’s complex and competitive business world, it is vitally important that you communicate effectively. Whether you are conducting meetings, negotiating, making presentations or trying to deal with personality differences, you must convey clear, concise messages, and be responsive to the communication of others.
Our communication training classes will help and your team develop the skills you need to contribute to the growth of your organization.
Modules in the Series Include:
Conducting Successful Meetings [PDF]One of the biggest complaints about most companies is meeting--they waste too
much time. This is bad news for companies, because holding meetings is one
of the ways that a company says to it’s employees, “you are a member and
important.” If you have bad, boring and time wasting meetings, then people
start to think that this is a bad and boring company that does not care about
time. On the other hand, great meetings tell employees that this is a great place
to work. Remember: bad meetings lead to more bad meetings, which cost time
and money.
Effective Negotiation Skills [PDF]The objective of this one-day workshop is to teach how to prepare for and
conduct effective negotiations. Participants will have an opportunity to practice
and get feedback on their negotiation skills during class. In addition to practicing negotiations, participants will assess their negotiation style and learn how to use the Situational Negotiation Strategy Selector. Relevant work-related situations will be used during role-play and critique. This course is designed for anyone in the organization who is called on to negotiate for the company.
Effective Listening [PDF]A course that absolutely EVERYBODY needs, throughout your company. Active listening can – and will – change your life. This full-day workshop presents techniques for accurately interpreting both verbal and nonverbal aspects of a message in order to improve overall job performance. Participants will analyze a series of barriers to effective listening and methods to successfully overcome them. The workshop is designed for employees as well as managers and supervisors, whose productivity and performance depend upon superior listening, comprehension, and concentration skills. You will learn why listening is the most important part of the communication process.
High-Impact Presentations [PDF]This two-day training program strengthens the skills of those in your company
who must train personnel or make presentations for your company. Whether in
sales or training, a speaker must capture the attention of the audience,
communicate clearly and powerfully, and use visual aids effectively. This
workshop equips participants with the skills to organize information and present it
like a professional. It teaches how to encourage and incorporate the
audience in your presentations, and it instructs speakers on how to use effective
visual aids to create audience interest. Video coaching is used as the primary
teaching method.
Working Together:
Improving Communication On-The-Job [PDF]Many people fail to communicate effectively because they don’t recognize how
their personality style impacts others. Thus, they inadvertently cripple their
organization's productivity. This training program is designed to enhance and to
improve on-the-job interpersonal skills by focusing on understanding
personality differences. It focuses on the behaviors that hinder effective
communication and provides “flexing” techniques to achieve communication
effectiveness.
