The Team Building Serires is designed for individual work groups wishing to improve their team effectiveness. Prior to team training, members of a team complete an online team assessment to determine how their team is currently functioning. Results of the assessment are then analyzed to determine strengths and development needs on 10 competency dimensions. Training is then offered only in those areas where developmental needs are identified. After training, another assessment is completed to measure improvement.
The team competencies include:
• Creating a Shared Team Purpose [PDF]
• Planning for Team Results [PDF]
• Evaluating Team Performance [PDF]
• Making Team Meetings Work [PDF]
• Solving Team Problems [PDF]
• Making Team Decisions by Consensus [PDF]
• Communicating Effectively in Teams [PDF]
• Utilizing Team Members’ Abilities [PDF]
• Resolving Team Conflicts [PDF]
• Commitment to the Team Approach [PDF]
Each modules includes an effective balance of discussion, individual and group activities and skill practice. Comprehensive workbooks are included with each course.
Length: Each module is ½ day.
Intended for: All members of work teams
Modules in the Series Include:
Committing to a Team Approach
[PDF]At the hub of the team competency model, and central to effective teamwork lies the commitment of each individual member to the understanding and acceptance that working together as a team is a more effective approach to accomplishing the purpose of the team than working alone. This competency measures the extent to which individual team members accept the value of the teamwork approach to accomplishing their purpose.
Return to the top
Effective Team Communication [PDF]Effective communication is the foundation of all other interpersonal skills. Without it, team members cannot be effective. This competency measures the extent to which team members share meaningful information and feedback with each other. It measures whether all team members are open and freely express opinions, reactions and feedback, and whether the team climate is "safe" and does not threaten retribution or penalty for open expression.
Return to the top
Utilizing Team Member Abilities [PDF]One of the most apparent advantages of effective teamwork is the ability to draw on the knowledge, skills, and interests of team members. Effective teams use the skills and abilities of their team members so people don't feel that their time or effort is wasted. These teams believe that the results of team effort are greater than the sum of all individual efforts. This competency measures the extent to which the team uses its members as resources from which to draw expertise and develop each other.
Return to the top
Resolving Team Conflicts [PDF]Team members are individuals, and differences are inevitable. When differences result in conflict, crisis is not inevitable. This competency measures the extent to which the team manages conflict in such a way that solutions are fully supported.
Return to the top
Creating a Shared Team Purpose [PDF]Mission is the practical and pragmatic statement of the purpose for which the team exists. The mission clearly defines why the team exists and what the team should accomplish, and is used to direct the efforts and initiatives of all team members. This competency measures the extent to which the strategic business purpose for the team is understood and supported by each team member.
Return to the top
Planning for Results [PDF]This competency measures the extent to which the team engages in planning strategies for achieving its goals and objectives.
Return to the top
Making Meetings Work [PDF]This competency measures the extent to which a team prepares for and conducts meetings that make the most of the time and effort of team members.
Return to the top
Evaluating Team Process and
Performance [PDF]To achieve continuous growth and development, the team must be committed to improvement through ongoing assessment. This competency measures the extent to which the team evaluates the way that the team currently functions.
Return to the top
Making Team Decisions [PDF]The effective team approaches decision making as a natural extension of its existence and uses these situations as opportunities for improvement. This competency measures the extent to which the team has established and follows an effective process for making decisions.
Return to the top
Solving Team Problems [PDF]The effective team approaches problem solving as a natural extension of its existence and uses these situations as opportunities for improvement. This competency measures the extent to which the team has established and follows an effective process for solving problems.
Return to the top
Team ClimateClimate measures the extent to which team members feel that the environment in which they work supports and encourages the teamwork approach.
Return to the top
