Classroom Training

Our classroom training programs are designed to increase your productivity, retention, employee engagement, customer service, safety, and profitability. Select the programs that are right for you, your team, and your entire organization.

Leadership Series:
A comprehensive and practical leadership development curriculum consisting of 12 core modules that address the recurring management challenges every leader confronts on a daily basis.

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Customer Service Series:
A customer service series that trains your team to present a professional image and to communicate effectively in everyday customer service transactions, as well as in difficult situations. The skills taught address the major concerns identified by over 20 years of research.

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Communication Series:
This series teaches how to communicate more flexibly and effectively at work. It focuses on effective listening skills, negotiation, presentations, and dealing with communication problems caused by personality differences.

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Team Building Series:
A series of workshops based on a well researched model that describes the competencies needed for a team to be highly effective and successful. The program includes a competency- based online assessment and the stand-alone training workshops.

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Employee Financial Wellness Program:
The Financial Success Seminar is a unique financial wellness program that teaches employees how to give themselves a significant raise without having ask their boss or make more money.

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The Importance of Goal Setting


August 25, 2010
Why is goal setting so important? It's important because it's the building block of effective management. Just about everything you...

Poor Interpersonal Communication Skills: A Recipe for Disaster


August 18, 2010
Great contributors do not automatically make great leaders. Our experience has shown that the skills required to perform as an...

You're Fired!


August 13, 2010
You're Fired!  Remember the famous words, "your fired!" spoken by Donald Trump in The Apprentice?  How many times have you felt...