Webinars

Using an advanced Internet technology, a number of our classroom courses can now be completed via a webinar format. Your managers and/or employees will be trained at their computers or in a meeting room with one computer, a projector and an on-site facilitator.

These are live seminars conducted by Dr. Watson from his corporate office in Colorado. So, no matter where you live, your team can now be trained on demand in a very cost- effective way.

If you have training needs that aren’t listed below, let us know what you’re looking for and we can discuss customized training.

Training Available:

Customer Service Series:
Our customer service series trains your team to present a professional image and to communicate effectively in everyday customer service transactions, as well as in difficult situations. The skills taught address the major concerns identified by over 20 years of research. For more information, click here.

Managing Employee Performance:
This course deals with employee performance issues faced by managers on a daily basis. The program has proven effective because managers learn new skills, practice the skills, and most importantly, transfer their new skills back to the workplace. For more information, click here.

Communication Skills Training:
In today’s complex and competitive business world, it is vitally important that you communicate effectively. Whether you want to improve team effectiveness or are dealing with personality differences at work, you must convey clear, concise messages, and be responsive to the communication style of others. For more information, click here.

For more information, please contact us.